PostHog Handbook Library

# Growth

74 pages, 126,925 words.

1. Customer billing configurations 628 words
2. Cross sell motions 3,644 words
3. Error tracking cross sell 2,123 words
4. How we upsell and cross-sell 1,543 words
5. Tracking cross sells 522 words
6. Growth reviews 401 words
7. Per-product activation 1,065 words
8. Product intents 889 words
9. Giving credits to customers 183 words
10. Signup enrichment pipeline 505 words
11. Lead assignment tracker 775 words
12. Lifecycle analysis 444 words
13. Overview 1,034 words
14. Retention metrics 388 words
15. Revenue adjustments 598 words
16. Account allocation and handover 3,666 words
17. Account planning 1,070 words
18. Accounts overview 55 words
19. Automations 2,179 words
20. Billing 3,069 words
21. Communication templates for new feature adoption (TAMs) 879 words
22. Communication templates for funding and exits 385 words
23. Communication templates for incidents 1,511 words
24. Communications templates 108 words
25. Contract rules 4,812 words
26. Managing contracts 3,053 words
27. Managing our CRM 4,578 words
28. CSM + TAM rules of engagement 409 words
29. How to respond to frequently asked questions 263 words
30. New customer onboarding 1,143 words
31. In-person sessions with customers 1,131 words
32. Running product training sessions 2,518 words
33. Retention, Expansion & Cross-sell 923 words
34. Expansion strategies 2,178 words
35. Getting people to talk to you 1,502 words
36. Playbook for growing accounts 3,044 words
37. Historical import 390 words
38. How to do discovery 2,020 words
39. How to pitch self-driving 1,074 words
40. How we work 3,630 words
41. Lead routing & scoring 994 words
42. How we work 2,436 words
43. New starter onboarding 2,379 words
44. New business sales 5,164 words
45. Outbound sales 2,451 words
46. Overview 1,383 words
47. Product enablement 1,013 words
48. PLG lead qualification 1,567 words
49. Product-led Sales 591 words
50. Professional services 958 words
51. Refunds 1,894 words
52. Risk mitigation and churn prevention 2,423 words
53. Running trials 1,172 words
54. Sales & CS Tools 475 words
55. Sales operations 1,316 words
56. Creating Sandboxes for Demos 1,242 words
57. Procuring and selling via AWS 785 words
58. Shared Slack Channels with Customers 814 words
59. TAM excellence 685 words
60. Team lead responsibilities 971 words
61. Trials 358 words
62. Turning knowledge into agent skills 892 words
63. User event streams 597 words
64. Matching PostHog to a business type 7,177 words
65. Who we do business with 511 words
66. Why buy PostHog 1,096 words
67. AI/LLM Observability 3,413 words
68. Customer Experience 3,565 words
69. Data Infrastructure 3,383 words
70. Growth & Marketing 5,102 words
71. Observability 3,066 words
72. Product Intelligence 3,185 words
73. Release Engineering 2,940 words
74. Use-case selling 595 words