PostHog Handbook Library

# Growth

69 pages, 118,713 words.

1. Customer billing configurations 628 words
2. Cross sell motions 3,752 words
3. Error tracking cross sell 2,124 words
4. How we upsell and cross-sell 1,543 words
5. Tracking cross sells 522 words
6. Growth reviews 402 words
7. Per-product activation 1,065 words
8. Product intents 889 words
9. Giving credits to customers 183 words
10. Lead assignment tracker 775 words
11. Lifecycle analysis 444 words
12. Overview 1,034 words
13. Retention metrics 388 words
14. Revenue adjustments 598 words
15. Account allocation and handover 3,548 words
16. Account planning 1,070 words
17. Accounts overview 55 words
18. Automations 2,182 words
19. Billing 3,070 words
20. Communication templates for new feature adoption (TAMs) 879 words
21. Communication templates for funding and exits 385 words
22. Communication templates for incidents 1,511 words
23. Communications templates 108 words
24. Contract rules 4,667 words
25. Managing contracts 2,489 words
26. Managing our CRM 4,299 words
27. CSM + TAM rules of engagement 409 words
28. How to respond to frequently asked questions 263 words
29. New customer onboarding 1,144 words
30. In-person sessions with customers 1,131 words
31. Running product training sessions 2,518 words
32. Retention, Expansion & Cross-sell 923 words
33. Expansion strategies 2,178 words
34. Getting people to talk to you 1,502 words
35. Historical import 390 words
36. How to do discovery 2,020 words
37. How we work 4,633 words
38. Lead routing & scoring 1,000 words
39. New starter onboarding 2,373 words
40. New business sales 5,162 words
41. Outbound sales 2,227 words
42. Overview 1,074 words
43. Product enablement 1,003 words
44. PLG lead qualification 1,567 words
45. Product-led Sales 591 words
46. Professional services 958 words
47. Refunds 1,894 words
48. Risk mitigation and churn prevention 2,423 words
49. Running trials 1,172 words
50. Sales & CS Tools 493 words
51. Sales operations 1,316 words
52. Procuring and selling via AWS 785 words
53. Shared Slack Channels with Customers 1,007 words
54. TAM excellence 685 words
55. Team lead responsibilities 971 words
56. Trials 358 words
57. Turning knowledge into agent skills 892 words
58. User event streams 597 words
59. Matching PostHog to a business type 7,179 words
60. Who we do business with 511 words
61. Why buy PostHog 1,117 words
62. AI/LLM Observability 3,413 words
63. Customer Experience 3,552 words
64. Data Infrastructure 3,437 words
65. Growth & Marketing 5,297 words
66. Observability 3,008 words
67. Product Intelligence 3,372 words
68. Release Engineering 2,940 words
69. Use-case selling 618 words